Terms of service

1. The service

OfficHR is a multi-tenant cloud HRMS for Indian SMBs. Features and limits per plan are described at /pricing and may be updated from time to time. We will provide at least 30 days written notice before any breaking change to a tier you are paying for.

2. Account responsibilities

• You must be authorised by your organisation to enter into this agreement.
• You are responsible for the accuracy of data you upload and the actions of users you grant access to.
• You will keep credentials secure and notify us immediately of any unauthorised access.

3. Acceptable use

You will not use OfficHR to:

• Process data you are not legally entitled to process.
• Send spam or unsolicited communication via our notification systems.
• Reverse-engineer, scrape, or attempt to bypass rate limits or access controls.
• Run penetration tests or load tests without prior written consent.

4. Payment

• Paid plans are billed in advance, monthly or annually, in INR.
• 18% GST applies to all Indian invoices.
• Late payments accrue interest at 1.5% per month after a 15-day grace period.
• Continued non-payment after 30 days may result in suspension; after 60 days, termination.

5. Cancellation

You may cancel at any time through the billing dashboard. Monthly subscriptions stop at end of cycle. Annual subscriptions are pro-rated by month for a partial refund (see refund policy).

6. Liability

To the extent permitted by law, our aggregate liability for any claim arising under or relating to these terms is limited to the fees paid by you in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

7. Indemnity

You agree to indemnify Tecnior against any third-party claim arising from your misuse of the service or breach of these terms.

8. Force majeure

Neither party is liable for failure to perform due to events outside reasonable control, including natural disaster, war, government action, internet backbone failure, or pandemic.

9. Dispute resolution

These terms are governed by the laws of India. Disputes shall first be attempted to be resolved through 30 days of good-faith negotiation. Failing that, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with seat at New Delhi. Subject to the arbitration provision, the courts at New Delhi have exclusive jurisdiction.

10. Contact

Email [email protected] for any contractual queries.